NY Workers Compensation System Failing Non-English Speaking Workers

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Robert Golan

LEP workers need Queens workers compensation

The Workers Protection Coalition released a study that revealed that the Workers Compensation system in New York state fails to meet the needs of many of its workers with limited English proficiency (LEP). These workers must be provided translation and interpretation services to help them benefit from Workers Compensation the same as they would for English-speaking workers.

In a study that ran from May and December 2016, which observed close to 500 hearings before the Workers Compensation Board, revealed that LEP workers are not getting the representation that they need. Here are just a few of the findings in the report:

  • In 18% of the hearings observed required interpretation services for the worker
  • 42% of them were not provided interpretation services be the Workers Compensation Board
  • Of the 51 hearings where interpretation services were provided, none of them were interpreted completely
  • When the Board provided interpretation services, they use telephone interpretation services which are not enough because the interpreters do not understand the terminology used within workers’ compensation, the audio quality of the phone service is poor, and interpreter errors are not corrected in the record.

For more details, check out Compensation not Open to Interpretation report published by the Workers Protectors Coalition.

Know an LEP Worker Not Getting Benefits? Hire a Queens Workers Compensation Attorney

If you know someone who has been injured on the job and needs interpretation services, as well as legal representation, contact Robert Golan, a workmans compensation attorney in the Long Island, Nassau, Queens, or the Suffolk County areas, at (516) 586-3910 or go to his website at http://workerscompensation-law.com/.

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